Makino Service focuses on ensuring minimum service cost with optimum recovery of machine performances for our customers. To match the various service requirements of our customers, we have 2 different service packages (currently available exclusively within Singapore) – Makino Service Contract and Loyal Makino Partnership (LMP). Get in touch with our service personnel today to customize a service plan for your Makino machine.
Makino Service Contract
Under the Makino Service Contract, our professional and highly experienced Service Team supports you with inspections, service and preventive maintenance of your machines. With this support, risks of faults or failure of your machines can be significantly reduced, thus minimizing the cost incurred by production breakdown. Our Service Contract also helps you to identify weak points in components or component groups that are run time dependent. Therefore, Makino Service Contract can be the strategic success factor in the smooth running of your production.
Makino Service Contract offers flexibility too. It is your decision how extensively you want the Service Contract Partnership to be throughout the possession of the machine. It gives you various options to plan the availability of service and spare parts revert time according to your needs.
What Customers can expect from our service contract:
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Total Service care
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Quality restoration
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Preventive maintenance
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Parts discount price
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Cost effectiveness
Loyal Makino Partnership (LMP)
To reward our very frequent and loyal customers, we have work out a program named Loyal Makino Partnership (LMP). This membership is a higher tier form of service, aiming to render the best service support to our faithful customers. Criteria for qualification as a LMP member is as follow:
LMP members can enjoy the following privileges:
• Extensive service care
• Uptime guarantee
• Response time agreement
• Service package
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Spare parts discount
